Ordering Information

Orders

  • TradeCie is a wholesale company exclusively serving retail customers.
  • To place an order, a customer account must be opened. New accounts will not be approved unless a Certificate of Resale/Exemption Certificate is provided.
  • There is no minimum order dollar amount. However, there are minimum order quantities, per item, and items must be ordered in minimum increments.
  • We accept Master Card, Visa, American Express and Discover. Credit cards will be charged when merchandise is shipped.
  • Checks are accepted and preferred for orders picked-up and from customers with approved credit terms. Checks returned due to insufficient funds are subject to a fee.

Shipping

  • We make every effort to ship your order shortly before or after your specified ship date.
  • Our preferred shipping method is FedEx Ground or USPS.
  • If practical, large orders may be palletized and shipped via truck.
  • Backorder items will be shipped as available unless “No Backorder” is requested.
  • Shipping costs are in addition to the cost of merchandise and are determined after orders have been packed.
  • All orders are subject to a 7% ocean freight surcharge effective 9/15/21.

Claims

  • Please contact us within 14 days of receipt of shipment.
  • We ask that customers provide sample photos, via email, of damaged/defective items. Please contact us at sales@tradecie.com.
  • Replacements or account credits will be provided for approved claims.
  • Refused Orders are subject to a 20% restocking fee.


TradeCie reserves the right to make changes to its policies at any time.

Have Questions?

EMAIL: sales@tradecie.com
PHONE: 901.748.1342
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